Move from Bonsai to SuiteDash

Move supported company records and rebuild your client templates, projects and recurring billing in SuiteDash.

Plan the move from Bonsai around active clients

  • Your client records, files and templates need an agreed destination.
  • You need to know what imports and what must be recreated.
  • Active work and billing need a clear switch date.

Data moves; logic gets rebuilt

Supported CRM records
Clean and map contact or company information to the import your records need.
Files and historical records
Move agreed files separately. Keep exports as references for data that does not import.
Templates and workflows
Recreate documents, forms and process logic in SuiteDash, with the required plan.
Client switch-over
Test the setup and agree when each client receives their portal invitation.

How we run your migration

  1. Agree what moves

    Review exports and active work. Agree imported records, rebuilt workflows and retained history.

  2. Prepare and test

    Clean and map records. Test a small import, then check the rebuilt client journey.

  3. Switch clients in stages

    Prepare the portal before invitations. Start new work there and agree when each active client moves.

  4. Hand over the setup

    Walk your team through records, files and billing. Agree any further support separately.

Migration is quoted after a review

We review your current setup, records, files, templates and workflows before quoting the move. Scope and price are agreed before work starts.

See SuiteDash pricing and packages

Your Bonsai to SuiteDash migration plan

Download each Bonsai dataset separately

Open Company Settings > Data > Download Data CSV, and choose one data type at a time.

Bonsai lists invoices, projects, tasks, expenses, companies, company addresses and tracked time. A full archive needs several CSVs.

We map supported company information into SuiteDash. We review the files for usable contact details before agreeing their transfer.

What imports into SuiteDash?

SuiteDash imports contacts, companies, or both through CRM Target Import. Choose the import that matches your records.

Contact imports support names, primary email, addresses, tags and custom fields. You can also assign roles, companies and Circles.

Company imports support names, categories, phone numbers, websites, addresses, background information, tags and custom fields.

CRM Target Import pairs a company and person in one row. Detailed contact and company custom fields use dedicated imports.

Prepare a CSV that SuiteDash can read

Save as a UTF-8 CSV, 20 MB or smaller. Include a header row, at least three columns and one data row.

Create custom fields beforehand or during mapping. Assign one role to the whole file, or map a role column.

Test a small file first. Keep Portal Access Invitation unchecked until the portal is ready.

Checking that option immediately invites imported Prospects and Clients. Review any selected import automations before running the file.

What does not transfer through the CRM import?

The CRM import documentation covers contacts and companies, not projects, invoices, deals or files.

We rebuild agreed open work and billing. Files move into portal folders separately, and historical exports remain reference records.

Templates, forms, contracts, workflows and automations are recreated. A data export does not recreate your previous system’s behavior.

Recreate client documents, projects and billing

We recreate proposal, contract and invoice templates in SuiteDash. Proposals need Thrive; automations and FLOWs need Pinnacle.

Projects, tasks and financial history are not covered by SuiteDash CRM import. We recreate agreed open work and retain historical exports.

Recurring billing is configured again as SuiteDash subscriptions. Stripe, Braintree and Authorize.net support subscriptions; PayPal does not.

Check billing dates before clients move

Reconcile paid invoices and remaining balances. Agree the final charge in Bonsai and first subscription charge in SuiteDash.

Test the new billing setup before enabling live subscriptions. Check start dates so clients are not charged twice during the switch.

Official documentation

Vendor details checked 3 October 2026. We confirm your account's options before work starts.

Questions about moving from Bonsai

Can every export be imported directly?

No. SuiteDash CRM imports cover supported contact and company fields. Other records are reviewed, rebuilt or kept as historical references.

Do clients have to switch all at once?

No. We agree a phased move around active work and billing. Portal invitations wait until the setup is ready.

Which SuiteDash plan will we need?

Thrive adds proposals, deal pipelines and drip marketing. Pinnacle adds the automation toolkit and FLOWs. We review the features your rebuilt process needs.

Plan your move from Bonsai

30 minutes. No obligation. You’ll leave with a plan.

Book a consultation